Last updated: March 16, 2026

Terms of Service

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "you," "your," whether an individual or entity) and Rulewize LLC ("Rulewize," "Company," "we," "us," "our"), a New Mexico limited liability company, governing your access to and use of the Rulewize platform, website located at rulewize.com, all associated subdomains, application programming interfaces, mobile applications, and any other services provided by Rulewize (collectively, the "Service").

BY CREATING AN ACCOUNT, CLICKING "I AGREE," ACCESSING, OR USING THE SERVICE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to that entity.

1. Service Description and Scope

Rulewize is a software-as-a-service ("SaaS") platform that uses artificial intelligence ("AI") technology to assist businesses in generating employee handbook content, standard operating procedure ("SOP") documents, custom workplace policies, and related compliance informational materials (collectively, "Generated Content"). The Service also provides compliance monitoring features that scan publicly available legal sources for changes to employment laws and regulations.

The Service is designed as an informational tool intended to assist businesses in developing workplace documentation. The Service does not replace, and is not a substitute for, professional legal counsel, licensed human resources consulting, or any other professional advisory service.

2. Critical Disclaimers — Not Legal Advice

THIS SECTION CONTAINS CRITICAL DISCLAIMERS REGARDING THE NATURE OF THE SERVICE. PLEASE READ IT CAREFULLY.

2.1 Rulewize Is Not a Law Firm. Rulewize is a technology company. Rulewize is not a law firm, does not employ or retain attorneys for the purpose of advising users, and does not hold itself out as providing legal services. No attorney-client relationship, fiduciary relationship, or other privileged relationship is created between Rulewize and any user by virtue of using the Service.

2.2 Generated Content Is Informational Only. All Generated Content — including but not limited to employee handbooks, SOPs, custom policies, compliance alerts, impact assessments, and any other output produced by the Service — is provided solely for general informational purposes. Generated Content does not constitute legal advice, professional counsel, or a legal opinion. Generated Content should not be used as a substitute for consultation with a qualified attorney licensed in your jurisdiction.

2.3 No Guarantee of Legal Compliance. While the Service endeavors to incorporate publicly available legal information, Rulewize does not warrant, guarantee, or represent that any Generated Content complies with applicable federal, state, local, or international laws, regulations, ordinances, or industry-specific requirements. Employment law is complex, varies significantly by jurisdiction, and is subject to frequent change. The legal requirements applicable to your specific business depend on numerous factors including but not limited to: your geographic location(s), industry, number of employees, employee classifications, union status, and the specific facts and circumstances of your operations.

2.4 Mandatory Attorney Review. Rulewize strongly and expressly recommends that you have all Generated Content reviewed by a qualified employment attorney licensed in your jurisdiction(s) before implementing, distributing, or relying upon any Generated Content in any manner. Failure to obtain independent legal review is done entirely at your own risk.

2.5 AI Limitations. The Service uses third-party artificial intelligence models to generate content. AI technology, by its nature, may produce output that contains inaccuracies, omissions, outdated information, or errors. AI-generated output may not reflect the most current legal developments, may misinterpret legal requirements, and may not account for the unique circumstances of your business. You acknowledge and accept these inherent limitations.

2.6 No Reliance. You agree that you will not rely solely on the Service or any Generated Content as the basis for any employment decision, policy implementation, termination, disciplinary action, or other material business decision without independent verification by qualified professionals.

3. Eligibility and Account Registration

3.1 Eligibility. You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3.2 Account Creation. To access the Service, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly if it changes. Providing false, misleading, or outdated information constitutes a material breach of these Terms.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any authentication tokens. You are responsible for all activities that occur under your account, whether or not you authorized such activities. You must immediately notify Rulewize at support@rulewize.com of any unauthorized access to or use of your account.

3.4 One Account Per Organization. Each organization may maintain one primary account. Team member access is governed by the permissions set by the account owner. The account owner is responsible for the actions of all authorized users operating under their organization's account.

4. Subscription Plans, Fees, and Payment

4.1 Subscription Required. Access to the Service requires an active paid subscription. Certain features may be limited or unavailable depending on your subscription tier (Starter, Professional, or Business). Feature availability and tier pricing are described on our pricing page and are subject to change.

4.2 Billing. Subscriptions are billed on a recurring basis (monthly or annually, depending on your selection) through our third-party payment processor, Stripe, Inc. You authorize Rulewize and Stripe to charge your designated payment method at the beginning of each billing cycle. All fees are stated in United States Dollars (USD).

4.3 Automatic Renewal. Your subscription will automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. It is your responsibility to cancel before the renewal date if you do not wish to be charged for the subsequent billing period.

4.4 No Refunds. ALL FEES ARE NON-REFUNDABLE. NO REFUNDS, CREDITS, OR PRORATED REFUNDS WILL BE ISSUED FOR ANY REASON, INCLUDING BUT NOT LIMITED TO: PARTIAL USE OF THE SERVICE, EARLY CANCELLATION, DISSATISFACTION WITH GENERATED CONTENT, DOWNGRADE TO A LOWER TIER, FAILURE TO USE THE SERVICE, OR DISPUTES REGARDING THE ACCURACY OR COMPLETENESS OF GENERATED CONTENT. You acknowledge that this no-refund policy is a material term of this Agreement and that the fees charged reflect this policy.

4.5 Cancellation. You may cancel your subscription at any time through your account settings. Upon cancellation, your access continues until the end of the current paid billing period. No refund or credit will be issued for the remaining portion of the billing period.

4.6 Failed Payments. If a payment fails, we may retry the charge, suspend your access to the Service, or downgrade your account to a read-only state. We are not obligated to provide advance notice of payment failures. You are responsible for ensuring your payment method is current and valid.

4.7 Price Changes. We reserve the right to change subscription prices at any time. Price increases for existing subscribers will take effect at the beginning of the next billing cycle following at least 30 days' written notice. Your continued use of the Service after a price change constitutes acceptance of the new pricing.

4.8 Taxes. All fees are exclusive of applicable sales, use, value-added, withholding, and similar taxes. You are responsible for all taxes associated with your use of the Service, except for taxes based on Rulewize's net income.

5. User Responsibilities and Acceptable Use

5.1 Accurate Information. You are solely responsible for the accuracy, completeness, and legality of all information you provide to the Service, including business profile data, employee counts, state selections, industry classifications, and policy preferences. The quality and applicability of Generated Content depends directly on the accuracy of the information you provide.

5.2 Review Obligation. You acknowledge and agree that you bear sole responsibility for reviewing, verifying, and approving all Generated Content before use. You must independently confirm that all Generated Content is accurate, current, complete, and appropriate for your specific business circumstances before implementation.

5.3 Prohibited Conduct. You agree not to:

  • Use the Service for any unlawful, fraudulent, or deceptive purpose
  • Represent Generated Content as having been prepared by an attorney or licensed professional
  • Use the Service to generate content for businesses or jurisdictions for which you lack authorization
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
  • Circumvent or attempt to circumvent any technical limitations, access controls, or usage restrictions
  • Share, resell, sublicense, or redistribute the Service or Generated Content to third parties for commercial purposes
  • Use automated systems, bots, scrapers, or similar tools to access the Service beyond normal human interaction
  • Interfere with, disrupt, or place an unreasonable burden on the Service's infrastructure
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Upload, transmit, or introduce any malicious code, viruses, or harmful components
  • Use the Service to generate content that is defamatory, discriminatory, harassing, or otherwise objectionable

5.4 Consequences of Violation. Violation of any provision of this Section 5 may result in immediate suspension or termination of your account without notice, refund, or liability to Rulewize.

6. Intellectual Property Rights

6.1 Rulewize Platform. The Service, including all software, algorithms, AI models and prompts, user interfaces, designs, graphics, trademarks, trade names, logos, documentation, and underlying technology (collectively, "Platform IP"), is and shall remain the exclusive property of Rulewize and its licensors. These Terms grant you no right, title, or interest in any Platform IP except the limited right to use the Service as expressly permitted herein.

6.2 Your Data. You retain all rights to the business information, employee data, and other proprietary content you provide to the Service ("Your Data"). You grant Rulewize a limited, non-exclusive, royalty-free, worldwide license to process, store, and transmit Your Data solely for the purpose of providing and improving the Service.

6.3 Generated Content Ownership. Subject to your compliance with these Terms and your active subscription, you own the specific Generated Content produced for your organization. However, you acknowledge that: (a) similar or identical content may be generated for other users with similar inputs; (b) the underlying templates, structures, and methodologies used to generate content remain Rulewize's property; and (c) Rulewize may use anonymized, aggregated data derived from usage patterns to improve the Service.

6.4 Feedback. Any suggestions, ideas, feature requests, or other feedback you provide regarding the Service ("Feedback") is provided voluntarily and without restriction. You grant Rulewize a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate Feedback into the Service without obligation or compensation to you.

7. Third-Party Services and AI Technology

7.1 Third-Party Providers. The Service integrates with and relies upon third-party service providers including but not limited to: Anthropic (AI content generation), Stripe (payment processing), Supabase (database and authentication), Resend (email delivery), and Vercel (hosting and infrastructure). Your use of the Service is also subject to the terms and privacy policies of these third-party providers.

7.2 AI Content Generation. Generated Content is produced using AI models developed and maintained by third parties. Rulewize does not control the underlying AI models and cannot guarantee the accuracy, reliability, or completeness of AI-generated output. AI models may be updated, modified, or replaced by their providers without notice to Rulewize or you, which may affect the quality or characteristics of Generated Content.

7.3 No Third-Party Liability. Rulewize is not responsible for the acts, omissions, outages, or failures of any third-party service provider. Disruptions to third-party services may affect the availability or functionality of the Service.

8. Compliance Monitoring Disclaimer

8.1 Informational Only. The compliance monitoring features of the Service scan publicly available legal sources to identify potential changes to employment laws and regulations. These features are provided for informational purposes only and do not constitute legal monitoring, legal advice, or a comprehensive regulatory compliance program.

8.2 No Guarantee of Completeness. Rulewize does not guarantee that compliance monitoring will identify all relevant legal changes, that identified changes will be accurate or complete, or that alerts will be delivered in a timely manner. Legal changes may occur at the federal, state, local, or agency level and may not be captured by the Service's monitoring capabilities.

8.3 Your Responsibility. You remain solely responsible for ensuring your business complies with all applicable laws and regulations. You should not rely on the Service as your sole source of information regarding legal compliance.

9. Disclaimer of Warranties

THE SERVICE AND ALL GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. RULEWIZE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY — We do not warrant that the Service is fit for commercial sale or meets industry standards.
  • FITNESS FOR A PARTICULAR PURPOSE — We do not warrant that the Service or Generated Content will meet your specific requirements, achieve any particular outcome, or be suitable for any particular use.
  • ACCURACY AND COMPLETENESS — We do not warrant that Generated Content is accurate, complete, current, reliable, error-free, or free from omissions.
  • LEGAL COMPLIANCE — We do not warrant that Generated Content complies with any law, regulation, or legal standard applicable to your business.
  • NON-INFRINGEMENT — We do not warrant that the Service or Generated Content will not infringe upon the intellectual property rights of any third party.
  • UNINTERRUPTED AVAILABILITY — We do not warrant that the Service will be available without interruption, that defects will be corrected, or that the Service is free from viruses or other harmful components.

You acknowledge that no representation or statement made by Rulewize, its employees, agents, or affiliates — whether on the website, in marketing materials, during demonstrations, or otherwise — shall constitute a warranty unless expressly included in these Terms.

10. Limitation of Liability

10.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RULEWIZE, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, punitive, or exemplary damages
  • Loss of profits, revenue, business, savings, goodwill, or anticipated savings
  • Loss of data or data breach costs
  • Cost of procurement of substitute goods or services
  • Business interruption or loss of business opportunity
  • Damages arising from employment claims, labor disputes, regulatory penalties, fines, or government enforcement actions related to or allegedly caused by Generated Content
  • Damages arising from wrongful termination, discrimination, harassment, or other employment-related claims allegedly connected to the use of Generated Content
  • Legal fees, settlement costs, or judgment amounts in any proceeding arising from or related to Generated Content

WHETHER SUCH DAMAGES ARISE FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF RULEWIZE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Aggregate Cap. IN NO EVENT SHALL RULEWIZE'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE LESSER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO RULEWIZE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

10.3 Basis of the Bargain. You acknowledge that Rulewize has set its fees and entered into these Terms in reliance upon the limitations of liability and disclaimers of warranties set forth herein. These limitations form an essential basis of the bargain between the parties. The Service would not be provided at the current pricing without these limitations.

10.4 Applicability. The limitations in this Section 10 apply regardless of whether the limited remedy fails of its essential purpose.

11. Indemnification

11.1 Your Indemnification Obligation. You agree to indemnify, defend, and hold harmless Rulewize, its officers, directors, members, managers, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

  • Your use of the Service or any Generated Content
  • Your implementation, distribution, or reliance upon Generated Content without independent legal review
  • Any employment claim, regulatory action, or legal proceeding brought against you or your organization that relates to or references Generated Content
  • Your violation of these Terms or any applicable law or regulation
  • Your provision of inaccurate, incomplete, or misleading information to the Service
  • Any dispute between you and your employees, contractors, or other third parties relating to workplace policies or procedures derived from the Service
  • Your negligent or wrongful acts or omissions

11.2 Defense and Control. Rulewize reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with Rulewize in the defense of any such claim.

12. Assumption of Risk

You expressly acknowledge and assume all risks associated with using the Service, including but not limited to:

  • The risk that Generated Content may be inaccurate, incomplete, outdated, or inapplicable to your business
  • The risk that employment laws may change after content is generated, rendering it non-compliant
  • The risk that AI technology may produce erroneous or misleading output
  • The risk that compliance monitoring may fail to identify material legal changes
  • The risk that implementing Generated Content without attorney review may expose your business to legal liability
  • The risk that the Service may experience downtime, data loss, or technical failures

13. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

13.1 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Albuquerque, New Mexico.

13.2 Waiver of Jury Trial. YOU AND RULEWIZE EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS.

13.3 Class Action Waiver. ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.

13.4 Informal Resolution. Before initiating arbitration, you agree to first contact us at legal@rulewize.com and attempt to resolve the Dispute informally for at least 30 days. If the Dispute is not resolved within 30 days, either party may initiate arbitration.

13.5 Arbitration Costs. Each party shall bear its own costs and attorneys' fees in any arbitration proceeding, except that the prevailing party may be entitled to recover reasonable attorneys' fees at the arbitrator's discretion.

13.6 Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or restrain infringement of intellectual property rights or to enforce confidentiality obligations.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Rulewize agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Bernalillo County, New Mexico.

15. Data Handling and Privacy

15.1 Privacy Policy. Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and processing of your information as described in the Privacy Policy.

15.2 Data Retention. Upon cancellation of your account, your data will be retained for thirty (30) calendar days to allow for re-subscription. After 30 days, your data will be permanently and irreversibly deleted. It is your responsibility to export any data you wish to retain before the end of this retention period.

15.3 Data Security. While Rulewize implements commercially reasonable security measures to protect your data, no method of electronic storage or transmission is 100% secure. Rulewize does not guarantee the absolute security of your data and shall not be liable for any unauthorized access, loss, or corruption of data.

15.4 AI Data Processing. By using the Service, you consent to your business information being processed by third-party AI models for the purpose of generating content. While our AI providers have represented that user data is not used to train their models, Rulewize does not control and cannot guarantee the data practices of third-party AI providers.

16. Termination

16.1 Termination by You. You may terminate your account at any time by cancelling your subscription through your account settings. Termination does not entitle you to any refund.

16.2 Termination by Rulewize. Rulewize may suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to: violation of these Terms, suspected fraud, nonpayment, or conduct that Rulewize reasonably believes is harmful to the Service, other users, or Rulewize's business interests.

16.3 Effect of Termination. Upon termination: (a) your right to access the Service ceases immediately; (b) you remain liable for all fees incurred prior to termination; (c) Sections 2, 4.4, 6, 9, 10, 11, 12, 13, 14, and 17 shall survive termination and remain in full force and effect.

17. General Provisions

17.1 Entire Agreement. These Terms, together with the Privacy Policy and any subscription order forms, constitute the entire agreement between you and Rulewize regarding the Service and supersede all prior and contemporaneous agreements, proposals, representations, and understandings.

17.2 Modifications. Rulewize reserves the right to modify these Terms at any time. Material changes will be communicated via email to the address associated with your account or through a prominent notice within the Service at least fifteen (15) days before taking effect. Your continued use of the Service after the effective date of any modification constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, your sole remedy is to cancel your account.

17.3 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

17.4 Waiver. The failure of Rulewize to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Rulewize.

17.5 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without Rulewize's prior written consent. Rulewize may assign these Terms without restriction. Any attempted assignment in violation of this Section is void.

17.6 Force Majeure. Rulewize shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, terrorism, government actions, power outages, internet disruptions, third-party service failures, or labor disputes.

17.7 Notices. Notices to Rulewize must be sent to legal@rulewize.com. Notices to you will be sent to the email address associated with your account. Email notices are deemed received 24 hours after sending.

17.8 Independent Contractors. The relationship between you and Rulewize is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

17.9 Third-Party Beneficiaries. These Terms do not confer any rights or remedies upon any person or entity other than the parties and their permitted successors and assigns.

17.10 Headings. The section headings in these Terms are for convenience only and have no legal or contractual effect.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Rulewize LLC — Albuquerque, New Mexico