Last updated: October 1, 2026

Terms of Service

These Terms of Service (“Terms”) are a binding contract between you (an individual or the entity you represent) and Rulewize LLC (“Rulewize,” “we,” “us”), a New Mexico limited liability company. They govern your access to and use of the Rulewize platform, the website at rulewize.com, and related applications and services (the “Service”).

By ticking the box to accept these Terms when you create an account, or by using the Service, you agree to them. If you do not agree, do not use the Service. If you accept on behalf of a company or other entity, you confirm you have authority to bind it.

1. The Service

Rulewize is a software service that uses artificial intelligence (“AI”) to help businesses draft employee handbook content, standard operating procedures, custom workplace policies, employment documents and related materials (“Generated Content”). The Service also checks a selected set of public legal sources and emails you when it detects a change that may affect your handbook.

The Service is a drafting and information tool. It does not replace professional legal counsel or human resources advice.

2. Not Legal Advice

2.1 We are not a law firm. Rulewize is a technology company. Using the Service does not create an attorney-client relationship, and we do not give legal advice.

2.2 Informational drafts. Generated Content, compliance alerts and impact summaries are general information and AI-assisted drafts. They are not legal advice or a legal opinion.

2.3 No compliance guarantee. Employment law varies by federal, state and local jurisdiction and changes often. We do not warrant that any Generated Content is accurate, complete, current or compliant with any law that applies to you. Our coverage of states, local rules and industries is limited and varies; see the Disclaimer for details.

2.4 Attorney review recommended. We strongly recommend that a qualified employment attorney licensed in your jurisdiction review all Generated Content before you adopt, distribute or rely on it. Documents with legal consequences, such as separation and severance agreements, termination letters and offer letters, deserve particular care.

2.5 AI limitations. AI output can contain errors, omissions or outdated information and may not fit your circumstances. You are responsible for reviewing it.

2.6 Your decisions. You will not rely solely on the Service for any employment decision, policy adoption, termination or discipline without independent verification.

3. Eligibility and Accounts

3.1 You must be at least 18 and able to form a binding contract. 3.2 Give accurate account information and keep it current. 3.3 You are responsible for your credentials and for activity under your account. Tell us promptly at support@rulewize.com about unauthorized use. 3.4 Each organization has an account owner who controls team access and is responsible for the organization’s users.

4. Free Trial, Plans, Billing and Auto-Renewal

4.1 Access. Using the Service requires an active free trial or an active paid subscription (Starter, Professional or Business). Features, limits and prices for each plan are on our pricing page.

4.2 Free trial. New accounts receive a 7-day free trial. No credit card is required to start it. Usage limits apply during the trial. When the trial ends you can choose a paid plan, with prices starting at $29 per month. We do not charge you unless you choose a plan and provide payment details.

4.3 Subscriptions and automatic renewal. Paid plans are billed in advance, monthly or annually as you choose, through our payment processor Stripe, in U.S. dollars. Your subscription renews automatically at the end of each billing period at the then-current price until you cancel. You authorize us and Stripe to charge your payment method for each renewal. We will email you before an annual renewal and before any price change takes effect.

4.4 How to cancel. You can cancel online at any time from Settings, then Billing, without contacting us. Cancellation takes effect at the end of the current paid period, and you keep access until then. To avoid the next charge, cancel before the renewal date shown in your billing settings.

4.5 Refunds. Fees are generally non-refundable once a billing period has started, except as stated in our Refund Policy and where the law requires otherwise. We will correct billing errors, including duplicate or unauthorized charges, and refund them. Nothing in these Terms limits refund or cancellation rights you have under applicable law.

4.6 Failed payments. If a payment fails we may retry it, notify you, and after a grace period restrict or suspend the account until payment is made.

4.7 Price changes. We may change prices on at least 30 days’ notice by email. The new price applies from your next renewal after the notice period. If you do not accept it, you may cancel before it takes effect.

4.8 Taxes. Fees exclude applicable sales, use and similar taxes, which are your responsibility other than taxes on our net income.

5. Your Responsibilities and Acceptable Use

5.1 You are responsible for the accuracy and legality of the information you enter, including employee and business data, and for having the right to provide it. 5.2 You are responsible for reviewing, verifying and approving Generated Content before use. 5.3 You must follow our Acceptable Use Policy, which is part of these Terms. 5.4 We may suspend or end access for serious or repeated violations, and will give notice where practical.

6. Intellectual Property and Your Data

6.1 Our platform. The Service, including its software, prompts, design and trademarks, belongs to Rulewize and its licensors. You receive a limited right to use it under these Terms.

6.2 Your data. You keep your rights in the information you provide (“Your Data”). You give us a limited license to process, store and transmit it to provide, secure and support the Service for you, including sending it to the service providers described in our Privacy Policy. Where we process personal data on your behalf, our Data Processing Addendum applies.

6.3 Generated Content. Subject to these Terms and the rights of third parties, you own the Generated Content produced for your organization. Similar content may be produced for other users from similar inputs, and the underlying templates and methods remain ours. We may use de-identified, aggregated usage statistics to operate and improve the Service.

6.4 Feedback. If you send us feedback, we may use it without obligation to you.

7. Third-Party Services and AI

We rely on third-party providers, including Anthropic (AI generation), Stripe (payments), Supabase (database and authentication), Resend (email), Vercel (hosting) and, for website analytics and advertising if you allow it, Google, Meta and Microsoft. They are described in our Privacy Policy. AI models are developed and updated by their providers, and a model change can affect the characteristics of Generated Content. We are not responsible for outages of third-party services that are outside our reasonable control.

8. Legal Change Alerts

8.1 The Service checks selected public sources on a schedule (not continuously or in real time) and may notify you of changes it detects. Sources and state coverage are limited and vary by state and plan. 8.2 We do not guarantee that every relevant change will be found, that a detected change is described correctly, or that an alert will arrive on time. Where a plan includes proposed handbook updates, they are drafts that you review and approve before they take effect. 8.3 You remain responsible for complying with the laws that apply to your business.

9. Disclaimer of Warranties

TO THE EXTENT PERMITTED BY LAW, THE SERVICE AND ALL GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT GENERATED CONTENT IS ACCURATE, COMPLETE, CURRENT OR LEGALLY COMPLIANT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. Statements in marketing materials describe the Service generally and are not warranties. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

10. Limitation of Liability

10.1 TO THE EXTENT PERMITTED BY LAW, RULEWIZE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR GENERATED CONTENT, UNDER ANY THEORY, EVEN IF ADVISED OF THEIR POSSIBILITY.

10.2 TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS ($100).

10.3 What these limits do not cover. Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, gross negligence or willful misconduct, death or personal injury caused by negligence, or any rights you cannot waive under applicable consumer or employment law. We will honor mandatory refund and billing-error rights.

10.4 These limits reflect the price and risk allocation of the Service and apply even if a limited remedy fails of its essential purpose.

11. Indemnification

You will defend and indemnify Rulewize against third-party claims, and resulting losses and reasonable attorneys’ fees, to the extent arising from (a) Your Data or your instructions, (b) your violation of these Terms or the Acceptable Use Policy, (c) your violation of law, or (d) your adoption or distribution of Generated Content that you did not review as required by Section 5. This does not apply to the extent a claim is caused by Rulewize’s breach of these Terms, its negligence or its willful misconduct. We will tell you promptly of any claim, and you may control its defense with counsel reasonably acceptable to us; neither party will settle a claim that admits fault for the other without consent.

12. Assumption of Risk

You understand that Generated Content may be inaccurate or outdated, that laws can change after content is generated, that alerts may miss changes, and that using Generated Content without attorney review may expose your business to legal risk. You accept these risks to the extent permitted by law.

13. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION. IT AFFECTS YOUR RIGHT TO SUE IN COURT AND TO HAVE A JURY TRIAL.

13.1 Informal resolution first. Before filing a claim, email legal@rulewize.com describing the dispute and try to resolve it informally for at least 30 days.

13.2 Binding arbitration. Except as stated below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration before a single arbitrator under the American Arbitration Association (AAA) Commercial Arbitration Rules, held in Albuquerque, New Mexico or by video conference. Judgment on the award may be entered in any court with jurisdiction.

13.3 Individual basis; jury waiver. Disputes are resolved individually. To the extent the law allows, you and Rulewize waive jury trial and any right to bring or join a class, collective or representative action.

13.4 Exceptions. Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive relief in court to protect intellectual property or confidential information.

13.5 Costs. Each party bears its own attorneys’ fees. AAA administrative and arbitrator fees are allocated under the AAA rules; where those rules would require you to pay more than you would pay to file in court, we will pay the difference.

13.6 Right to opt out. You may opt out of arbitration and the class waiver by emailing legal@rulewize.com within 30 days after you first accept these Terms, with your name, account email and a statement that you opt out. Opting out does not affect any other part of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 13. For any court proceeding that is permitted, you and Rulewize submit to the exclusive jurisdiction of the state and federal courts in Bernalillo County, New Mexico, except where the law gives you the right to sue where you live.

15. Data Handling and Privacy

15.1 Our Privacy Policy describes how we handle personal information and is part of these Terms. 15.2 Export and deletion. An organization owner can export the organization’s data and can delete the organization at Settings, then Account & Data. Deleting an organization cancels its subscription, revokes every member’s access immediately and permanently deletes its data after 30 days. Cancelling a subscription does not by itself delete your data. Copies in backups are overwritten in the ordinary course. 15.3 Security. We use reasonable safeguards, but no system is completely secure. 15.4 AI processing. Content you submit to generate documents is sent to our AI provider, Anthropic, which may retain it for a limited period for safety and abuse monitoring under its terms. Do not submit information you are not permitted to share.

16. Termination

16.1 By you. You may stop using the Service and cancel at any time as described in Section 4.4. 16.2 By us. We may suspend or terminate your access for violation of these Terms, non-payment, suspected fraud or conduct that harms the Service or other users, with notice where practical. If we terminate your paid subscription for reasons other than your violation, we will refund the unused part of the prepaid period. 16.3 Effect. When access ends, your right to use the Service ends and Section 15.2 governs your data. Sections 2, 6, 9 through 14 and 17 survive.

17. General

17.1 Entire agreement. These Terms, the Privacy Policy, the Acceptable Use Policy and any order form are the whole agreement about the Service. 17.2 Changes. We may update these Terms. For material changes we will give at least 30 days’ notice by email or in the Service. If you do not agree you may cancel before the change takes effect; if you keep using the Service afterwards, the updated Terms apply. We will ask you to accept material changes again. 17.3 Severability. If a provision is unenforceable, the rest remains in effect. 17.4 No waiver. Not enforcing a provision is not a waiver. 17.5 Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. 17.6 Force majeure. Neither party is liable for delay caused by events beyond its reasonable control. 17.7 Notices. Send notices to legal@rulewize.com; we will send notices to your account email. 17.8 Relationship. We are independent contractors; there are no third-party beneficiaries.

18. Contact